Terms

1.	Order Charge will show the name "Confetti Online" or Avenues India Pvt. Ltd. in your credit card / Bank Statement
2.	Respective Brand owners will be responsible for the quality of product.You can lodge complaints on them through us, if the quality is not found up to the mark.
3.	Flower arrangements shown here are indicative. We do our best to give better result than shown. It may be possible that actual arrangement varies due to availability of flowers and other reasons beyond our control.
4.	If ordered flowers / cake /sweets / Chocolates are not available in the respective city or town, we shall deliver available best quality flowers / cake /sweets of equal value.
5.	Delivery schedule varies between same day delivery to delivery within three business days depending on the destination city or town. However, in all metropolitan cities we deliver on the same day, within two business days in all major cities & town within three business days in all other places. It is our endeavor to deliver the order with the requested time frame.However, there can be an instance when a customer places an order of an expensive item or an order of large quantity or special unique products or placing late order which may take some time to delay to the shipment of your order but ensured that it will be delivered on requested date even in case same day orders. In trouble situation like when the phone of receiver is not responding or the address is incomplete, you will be informed asap by phone or e-mail to give us updated information.Order cannot be cancelled/refund in case of such situation having not our fault in those circumstances.
6.	Delivery of certain items may not be possible under certain uncontrollable circumstances. However, you always have a right to get 100% refund of your money in those case if you do not want delivery at all.
7.	No claim of whatsoever nature under any circumstances will be tenable other than the claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non delivery.
8.	In case of natural calamity e.g. huge rain and water logged roads, earthquakes, fire, road blockage, sudden accident, rule 144 in certain area, delivery will happen upon suitable and congenial timings prior to talk with receiver.Any extra charge taken from customer will be refund but order cannot be cancelled since we arrange the flowers, cakes, gifts in advance before the schedule time in our shop / workshop. We cannot force delivery team to go and deliver in such conditions. However, if the receiver wants to collect it from the shop, they are welcome.
9.	The owners of the site retains the right to refuse any order unconditionally.
10.	All claims are subject to the jurisdiction of local Court only at Chennai. Terms And Conditions for Delivery Time slot : 1) Morning Timeslot (6 am to 8 am) Orders should be placed before 9 pm previous day. 2) Except Morning timeslot, Other orders should be placed 2 hours before Delivery time. 3) In case we fail to satisfy the sender or receiver with the requested time delivery slot wherein nothing extra is paid for delivery timings; no claims can be entertained and order cannot be cancelled or refund. 4) Refund on extra amount paid for delivery time slot will be be made in case we fail to satisfy the sender or receiver with the requested time delivery and in such case order cannot be cancelled or refund. Only extra amount paid for the delivery timing will be refund.